
Program Manager
Key Responsibilities
- Program Implementation & Monitoring:
- Oversee overall functioning of assigned projects.
• Conduct regular centre visits, audits, and classroom observations.
• Monitor lesson plans, assessments, attendance registers, stock registers, and documentation.
• Ensure effective implementation of curriculum and pedagogy.
• Track student enrolment, attendance, retention, and mainstreaming.
• Ensure documentation of formative and summative assessments.
• Support execution of initiatives such as Tinkering Labs, special projects, academic planners, and co-curricular activities.
• Coordinate education-related matters with Shelter Homes. - Team Leadership & Capacity Building:
Coordination with Project Leaders:
• Review monthly reports and provide structured feedback.
• Conduct one-on-one mentoring sessions.
• Monitor attendance, leave management, and project documentation.
• Guide PLs on curriculum execution, lesson planning, and centre management.
• Identify recruitment needs and coordinate with HR.
• Support grievance management (students, parents, staff).
• Conduct PTMs and SMC meetings.
• Ensure proper maintenance of student profiles and records
Coordination with teachers:
• Conduct classroom observations and demo evaluations.
• Provide constructive feedback and mentoring.
• Lead teacher training sessions and follow-ups.
• Review lesson plans, weekly plans, and monthly planners.
• Support teachers in professional growth and performance improvement.
- Stakeholder Management:
- Liaise with Government school administrations, Headmasters, BEOs, and local authorities.
• Coordinate admissions, mainstreaming, and student transfers.
• Facilitate donor visits and external engagements.
• Prepare and submit monthly and quarterly donor reports.
- Coordination with other Departments:
Human Resource:
• New teachers’ exam paper checking
• Observation of new teacher & sharing the further recommendation to HR.
• Teachers & PL Annual appraisal and ratings
• Resignation and transfer of employees
• Employee (Teacher, PL, cleaning staff, driver, etc.) related grievances
Finance:
• Budget preparation of the projects
• Request generation for imprest and fees related coordination for the needed projects
• Budget utilization-related discussion
Communication:
• Sharing a brief report & pictures of the events happened in the project level.
• Coordination with communication regarding donors’ donations & thank you letters
Logistics:
• Coordination & verification for project-level Procurement
• Coordination & verification for project-level maintenance
• Coordination & distribution of the winter clothing & floaters
• Transportation for the school students
• Transportation for the special students counselling & psychological assessments
IT Team:
• Coordination & processing the IT related issues
• Procurement & maintenance of computer labs
• Coordination regarding project level recharges
Medical:
• Coordination regarding medical related project level procurements
• Processing the severe medical case to the medical head
• Coordination with the medical team regarding the Monthly medical datasheet
• Coordinate with medical team regarding BMI on quarterly basis
Outreach:
• Need identification of the children
• Hostel requirement for the community students
• Coordinate with the outreach team for organizing community-level activities to communicate about the project and reach out to the target communities.
Counselling Unit:
• Follow-up of counseling cases
• Providing counseling cases
• Documentation and evaluation of the cases
• Meeting with counselors
Coordination with SPM:
• Meetings regarding student transfers and new enrollment
• Meetings regarding training needs & feedback
• Center-related absenteeism & dropout students
• Center-level management
• Sharing of important student and community level issues
• Sharing of sensitive student & parent related issues
• Updating project updates
Coordination the students:
• Student interaction and feedback
• One-on-one with the student (In severe or sensitive cases)
• Analysis of formative & summative assessments
- Planning and Executions
- Team meeting with the project leaders regarding the new initiates of the program
• Team meeting with respective projects regarding discussing problems and possible solutions for the projects
• Meeting with outreach and team regarding student attendance, medical, and regularity of students
• Planning and executions for the donor/external visits
• Planning and execution of the Events
• Planning and execution of the Budgets
• Planning and execution of the Teaching strategies
Monitoring and Evaluation
• Conduct a monthly and bi-monthly audit of the centers for assessing the quality of impact.
• To ensure and document the formative assessment and submissive assessment.
• To ensure the PL & teacher level observation, feedback & rating
• Taking feedback of students, teachers, & PLs
• Center Visits
Note: Additional smaller coordination-related tasks may arise based on the Trust’s requirements.
Education and Experience requirements
| Education Qualifications | · Postgraduate degree in Education, Social Sciences, Development Studies, or a related discipline. B.Ed. or M.Ed. will be considered an added advantage. |
| Core experience | · Minimum 3–5 years of relevant experience in managing education or child development programs. · Demonstrated experience in program planning, implementation, and monitoring across multiple project locations. · Experience in supervising and mentoring teams (Project Leaders, teachers, field staff). · Proven track record of working with marginalized or vulnerable communities. · Experience in mainstreaming out-of-school children into formal education systems. · Strong exposure to Monitoring & Evaluation (M&E), including data tracking, centre audits, and assessment analysis. · Experience in liaising with Government schools, Headmasters, BEOs, and local authorities. · Hands-on experience in donor reporting, documentation, and impact reporting. · Experience in budget planning, utilization tracking, and financial coordination. · Ability to handle child protection cases, sensitive situations, and grievance redressed mechanisms. |
| Preferable Knowledge/Experience | · Experience working with communities · Managing education or child development programs · Mainstreaming out-of-school children into formal schools · Supervising teachers, project leaders & field staff · Conducting parent meetings and community mobilization programs · Liaising with schools and local authorities · Managing donor reporting and documentation’ · Budget planning and utilization tracking · Leadership and team management · Strong communication · Conflict resolution & crisis handling · Data tracking and reporting · Basic IT skills · Empathy and patience · Cultural sensitivity |
| Competencies Required | Technical competencies: · Program design and implementation (education & child development projects) · Monitoring & Evaluation (M&E) frameworks and impact measurement · Knowledge of RTE Act, JJ Act, and POCSO Act · Case management and documentation systems · Community mobilization methodologies · School enrolment & retention tracking systems · Budget planning and financial monitoring · Donor/CSR reporting · MS Office (Excel, Word, PowerPoint) & data tracking tools · Stakeholder coordination (schools, HMs, parents, community members & local authorities) Behavioral competencies: · Strong leadership and team supervision · Problem-solving and decision-making skills · Empathy and child-sensitive approach · Cultural sensitivity and community engagement ability · Adaptability in field-based environments · Conflict resolution skills · Emotional resilience in challenging cases · Accountability and ethical integrity · Effective communication · Time management and result orientate |
Key Responsibilities
- Program Implementation & Monitoring:
- Oversee overall functioning of assigned projects.
• Conduct regular centre visits, audits, and classroom observations.
• Monitor lesson plans, assessments, attendance registers, stock registers, and documentation.
• Ensure effective implementation of curriculum and pedagogy.
• Track student enrolment, attendance, retention, and mainstreaming.
• Ensure documentation of formative and summative assessments.
• Support execution of initiatives such as Tinkering Labs, special projects, academic planners, and co-curricular activities.
• Coordinate education-related matters with Shelter Homes.
- Team Leadership & Capacity Building:
Coordination with Project Leaders:
• Review monthly reports and provide structured feedback.
• Conduct one-on-one mentoring sessions.
• Monitor attendance, leave management, and project documentation.
• Guide PLs on curriculum execution, lesson planning, and centre management.
• Identify recruitment needs and coordinate with HR.
• Support grievance management (students, parents, staff).
• Conduct PTMs and SMC meetings.
• Ensure proper maintenance of student profiles and records.
Coordination with teachers:
• Conduct classroom observations and demo evaluations.
• Provide constructive feedback and mentoring.
• Lead teacher training sessions and follow-ups.
• Review lesson plans, weekly plans, and monthly planners.
• Support teachers in professional growth and performance improvement.
- Stakeholder Management:
- Liaise with Government school administrations, Headmasters, BEOs, and local authorities.
• Coordinate admissions, mainstreaming, and student transfers.
• Facilitate donor visits and external engagements.
• Prepare and submit monthly and quarterly donor reports.
- Coordination with other Departments:
Human Resource:
• New teachers’ exam paper checking
• Observation of new teacher & sharing the further recommendation to HR.
• Teachers & PL Annual appraisal and ratings
• Resignation and transfer of employees
• Employee (Teacher, PL, cleaning staff, driver, etc.) related grievances
Finance:
• Budget preparation of the projects
• Request generation for imprest and fees related coordination for the needed projects
• Budget utilization-related discussion
Communication:
• Sharing a brief report & pictures of the events happened in the project level.
• Coordination with communication regarding donors’ donations & thank you letters
Logistics:
• Coordination & verification for project-level Procurement
• Coordination & verification for project-level maintenance
• Coordination & distribution of the winter clothing & floaters
• Transportation for the school students
• Transportation for the special students counselling & psychological assessments
IT Team:
• Coordination & processing the IT related issues
• Procurement & maintenance of computer labs
• Coordination regarding project level recharges
Medical:
• Coordination regarding medical related project level procurements
• Processing the severe medical case to the medical head
• Coordination with the medical team regarding the Monthly medical datasheet
• Coordinate with medical team regarding BMI on quarterly basis
Outreach:
• Need identification of the children
• Hostel requirement for the community students
• Coordinate with the outreach team for organizing community-level activities to communicate about the project and reach out to the target communities.
Counselling Unit:
• Follow-up of counseling cases
• Providing counseling cases
• Documentation and evaluation of the cases
• Meeting with counselors
Coordination with SPM:
• Meetings regarding student transfers and new enrollment
• Meetings regarding training needs & feedback
• Center-related absenteeism & dropout students
• Center-level management
• Sharing of important student and community level issues
• Sharing of sensitive student & parent related issues
• Updating project updates
Coordination the students:
• Student interaction and feedback
• One-on-one with the student (In severe or sensitive cases)
• Analysis of formative & summative assessments
- Planning and Executions
- Team meeting with the project leaders regarding the new initiates of the program
• Team meeting with respective projects regarding discussing problems and possible solutions for the projects
• Meeting with outreach and team regarding student attendance, medical, and regularity of students
• Planning and executions for the donor/external visits
• Planning and execution of the Events
• Planning and execution of the Budgets
• Planning and execution of the Teaching strategies
Monitoring and Evaluation
• Conduct a monthly and bi-monthly audit of the centers for assessing the quality of impact.
• To ensure and document the formative assessment and submissive assessment.
• To ensure the PL & teacher level observation, feedback & rating
• Taking feedback of students, teachers, & PLs
• Center Visits
Note: Additional smaller coordination-related tasks may arise based on the Trust’s requirements.
Contact Recruiter
Phone: 9045056991
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