State SPOC / Senior Field Leadership

STATE SPOC

Maharashtra, India

About the Role

The State SPOC (Single Point of Contact) for Maharashtra is a senior field leadership role responsible for owning state-level growth, partnerships, and outcomes for DEUKA ASSOCIATION. This is a high-accountability, entrepreneurial position at the intersection of business development, community impact, and operational management.

The State SPOC owns the entire state P&L, drives revenue pipeline across all DDU verticals, leads and develops a team of Territory SPOCs & Block level field coordinators, builds and activates key partnerships, and champions community outcome achievement across all Vatikas in Maharashtra. The role requires a leader who combines field instincts with analytical rigour, and who can hold both revenue targets and community development outcomes simultaneously.

Key Responsibilities

State Business Expansion

• • Generate and own the state-level revenue pipeline across all DDU verticals

• • Identify new territory opportunities within Maharashtra and drive expansion

• • Drive acquisition of new SWSMs and Vatikas under the state

• • Coordinate with the Core Team to bring service provider demand into state territories

State Partnership Development

• • Build and manage state-level partner relationships across Maharashtra

• • Activate state-level partner schemes across all Vatikas in the state

• • Represent Deuka at state-level forums, programme design meetings, and stakeholder discussions.

State Performance & Revenue Achievement

• • Own state revenue target — success fees and ecosystem access fees

• • Review Territory SPOC & Field coordinators performance monthly against defined KPIs

• • Monitor community outcome achievement across all territories

• • Resolve territory-level issues and escalate to Core Team when required

Territory Team Leadership

• • Directly manage all Territory SPOCs within Maharashtra

• • Conduct weekly check-ins with Territory SPOCs on DDU pipeline and community health

• • Build Territory SPOC capability, confidence, and career readiness

• • Identify and groom high-potential Territory SPOCs & Field Coordinators for growth

Community Outcome Achievement

• • Track and support Swavalamban indicator achievement across all Vatikas in the state

• • Monitor women earning >Rs.250/day, LP velocity, Community Chest growth, and dormant household reduction

• • Ensure CBS health across all active Vatikas.

• • Champion community outcomes in all state-level conversations and reviews

State-Level P&L Management

• • Own state P&L — track all revenue inflows and compare against state operating costs monthly

• • Review Territory SPOC P&L contributions monthly; ensure every loss-making territory has a turnaround plan within 30 days

• • Monitor state-level cost discipline; flag cost overruns to Core Team within defined timeline

• • Track the state-level revenue pipeline in coordination with the SWSM P&L Tracker

• • Present monthly state P&L to Core Team covering revenue, costs, territory-wise profitability, and top 3 financial risks

Administrative Support to Territory SPOCs

• • Ensure all Territory SPOCs have complete onboarding, documentation, and operational readiness before deployment

• • Process Territory SPOC expense claims and reimbursements within 7 days of submission (through State Accountant).

• • Resolve operational blockers raised by Territory SPOCs within defined TAT.

• • Conduct weekly Territory SPOC workload reviews; recommend workload rebalancing to Core Team proactively

Skills & Competencies Required

Core Competencies

• • P&L Ownership — comfort with financial reporting, cost monitoring, and territory-level profitability analysis

• • Business Development & Sales Leadership — ability to build and manage revenue pipelines, prospect new territories, and drive partner activation

• • Field Team Leadership — experience directly managing a distributed field team with structured cadences

• • Stakeholder & Partner Management — able to build and sustain relationships with logistic partners, Suppliers, and ecosystem actors at state level

• • Community Development Orientation — genuine appreciation for community outcomes; ability to connect livelihood metrics to field activity

• • Data & Reporting Discipline — ability to track multiple KPIs, maintain trackers, and surface insights in structured reviews

• • Problem-Solving & Escalation Judgment — ability to resolve issues at state level and know when to escalate

Behavioural Attributes

• • High ownership orientation — treats the state as their own enterprise

• • Structured yet empathetic people manager — holds teams accountable while investing in their development

• • Clear communicator — can write concise reports, chair review meetings, and represent Deuka externally

• • Resilient and adaptable — comfortable operating in a field-heavy, ambiguous context

• • Integrity and transparency — maintains honest reporting even when numbers are difficult

Qualifications & Experience

What You Will Own

This is not a coordination or support role. The State SPOC for Maharashtra owns:

• • The state-level revenue target and P&L — with full visibility and accountability

• • The growth and performance of every Territory SPOC in the state

• • The community outcome trajectory of every Vatika (Village) in Maharashtra

• • Deuka’s representation and relationships at the state level

If you are a field leader who thrives on ownership, loves building teams, cares deeply about community impact, and is energised by the complexity of operating at scale — this role is built for you.